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Worth taking up with Honda?



 
 
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  #11 (permalink)  
Old May 8th 08, 05:12 AM posted to uk.rec.cars.maintenance
Mark W
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Posts: 842
Default Worth taking up with Honda?


"Rob" wrote in message
...

"eastender" wrote in message
...
Chris Whelan wrote:

Does it have a full dealer service history?


Sadly, she didn't do the last service, although that was only recently.
She
says it had enough oil but I'm wondering...

E.


Well that explains a lot, she probably didn't know how to check the oil or
how to top it up. That's more likely to have been the cause of the
fault - together with lack of servicing at the required intervals.
Fancy getting a nice car and then blowing it up by neglecting it.



....yes fancy! Well, that's girls for you, I guess! They don't know nothing!
Tsk! I'd still like more information about the diagnosis on the car before
condemning the poor ignorant female owner.


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  #12 (permalink)  
Old May 8th 08, 09:27 AM posted to uk.rec.cars.maintenance
Mike P
external usenet poster
 
Posts: 989
Default Worth taking up with Honda?


"Rob" wrote in message
...

"eastender" wrote in message
...
Friend of mine's Honda CV-R 2.2 diesel has just blown up and need a new
engine - it's just outside warranty. Only done 34,000 miles. Friend
reports: 'Garage tells me there was a fault in the oil pump, which meant
oil wasn't circulating properly, which meant the engine seized and in
the process the head gasket (?) and pistons have been damaged and to
replace all the individual parts would be more expensive than to replace
the whole.'

Is this worth taking up with Honda, especially as the irony is that
these are said to be so reliable and also recent meaning that there are
few recon engines around...?

E.


No, leave it and buy another one.
Use a bit of common sense - surely your friend doesn't need you to ask
such a silly
question on his behalf?
Will he just leave it unless you tell him to complain? Next you will be
asking what to say
and for the phone number.


Why don't you either

a) Post some useful, non-condescending advice

or

b) **** off


Mike P


  #13 (permalink)  
Old May 8th 08, 09:32 AM posted to uk.rec.cars.maintenance
Mike P
external usenet poster
 
Posts: 989
Default Worth taking up with Honda?


"Rob" wrote in message
...

"eastender" wrote in message
...
Chris Whelan wrote:

Does it have a full dealer service history?


Sadly, she didn't do the last service, although that was only recently.
She
says it had enough oil but I'm wondering...

E.


Well that explains a lot, she probably didn't know how to check the oil or
how to top it up. That's more likely to have been the cause of the
fault - together with lack of servicing at the required intervals.
Fancy getting a nice car and then blowing it up by neglecting it.


As usual, Mr Condecending pipes up speaking the usual unhelpful stuff.

IME it's NOT likely to be the cause of the fault. I would want to know what
the "fault" with the oil pump was first of all. I've had *plenty* of cars
that use oil, they don't just "run out" without warning/noise.

How far past the service interval was it? I'd write to Honda UK, be very
nice and see what they say..

Mike P


  #14 (permalink)  
Old May 8th 08, 10:04 AM posted to uk.rec.cars.maintenance
eastender
external usenet poster
 
Posts: 6
Default Worth taking up with Honda?

In article ,

IME it's NOT likely to be the cause of the fault. I would want to know what
the "fault" with the oil pump was first of all. I've had *plenty* of cars
that use oil, they don't just "run out" without warning/noise.

How far past the service interval was it? I'd write to Honda UK, be very
nice and see what they say..


Thanks - indeed as surmised this is a female friend but she's 100 miles
away so i can't help much. I think it was only a month past the service.
I've told her to get her garage to write a report about the exact nature
of the fault and whether there was sufficient oil. Like you I'd expect
at least an oil warning or some diagnostic in such a modern low milage
car and these Honda engines, I'm guessing, are built like tanks.

E.
  #15 (permalink)  
Old May 8th 08, 10:48 AM posted to uk.rec.cars.maintenance
David Hearn
external usenet poster
 
Posts: 380
Default Worth taking up with Honda?

eastender wrote:
In article ,

IME it's NOT likely to be the cause of the fault. I would want to know what
the "fault" with the oil pump was first of all. I've had *plenty* of cars
that use oil, they don't just "run out" without warning/noise.

How far past the service interval was it? I'd write to Honda UK, be very
nice and see what they say..


Thanks - indeed as surmised this is a female friend but she's 100 miles
away so i can't help much. I think it was only a month past the service.
I've told her to get her garage to write a report about the exact nature
of the fault and whether there was sufficient oil. Like you I'd expect
at least an oil warning or some diagnostic in such a modern low milage
car and these Honda engines, I'm guessing, are built like tanks.

E.


In the case of Ford, they give you 1 month or 1,000 miles (whichever is
sooner) past the actual service due point before they claim the warranty
is void. Does Honda do this? If so, is this 1 month past a 1 month
grace period, or just 1 month since service was due?

D
  #16 (permalink)  
Old May 8th 08, 07:43 PM posted to uk.rec.cars.maintenance
Clint Sharp
external usenet poster
 
Posts: 65
Default Worth taking up with Honda?

In message ,
eastender writes
Thanks - indeed as surmised this is a female friend but she's 100 miles
away so i can't help much. I think it was only a month past the service.
I've told her to get her garage to write a report about the exact nature
of the fault and whether there was sufficient oil. Like you I'd expect
at least an oil warning or some diagnostic in such a modern low milage
car and these Honda engines, I'm guessing, are built like tanks.

Was it past a scheduled service by time or mileage?
Either way refusing a warranty claim for an engine because the oil pump
had failed only a month over a scheduled service is harsh, the oil pump
wouldn't have been part of the service and would likely have failed
anyway.
I'd be writing very strongly worded letters to the dealer principle and
if that failed to Honda UK. I'd also not give up if it's still under the
Honda warranty. If it's under a dealer warranty then I'd be playing them
off against Honda UK.

It's worth being awkward and not giving up.

Long story cut down, previous employer had 2.2TD Renault Laguna, it
dropped a valve seat at around 40k destroying the engine and turbo,
dealer refused warranty because it was 4K past its service but lots of
hard letters to Renault UK and the dealer got a new engine fitted with
no labour charges and half price.

E.


--
Clint Sharp
  #17 (permalink)  
Old May 8th 08, 08:20 PM posted to uk.rec.cars.maintenance
Chris Whelan
external usenet poster
 
Posts: 1,817
Default Worth taking up with Honda?

Clint Sharp wrote:

[...]

Either way refusing a warranty claim


It's not a warranty claim; it's outside of the warranty period.

If it was inside the warranty period, but slightly over the service interval
you would stand a chance.

If it had a full service record, but was just outside the warranty period
you would stand a chance.

As things are, I wouldn't be too hopeful if it was my car...

Chris

--
Remove prejudice to reply.
 




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