"AD" wrote in message
...
I hope somebody can help.
While legally parked last week my Astra car was reversed into
by a van.
Causing a large amount of damage to front passenger door.
I phoned my insurers the AA who informed me that as I only had
TPFT
insurance they would put me in touch with a company who dealt
with non fault
accident damage claims the company is called Helphire.
After having an estimate I have been informed today that the
car is a "road
worthy write-off" and there is nothing more Helphire can do
and that I must
try and claim now Via the AA,But they feel there is not a lot
I can do.

That is absolute rubbish. Are you sure they didn't say there was
nothing further _they_ could do? TPFT doesn't include fighting a
claim on your behalf.
You have to do that yourself, or pay someone to do it for you.

Now I'm a little miffed and confused as I was legally parked
the girl
reversed out from a side road straight into me,She left
contact details and
gave me her insurance policy details.
Any ideas as to what may happens next or is that it and I'm to
drive around
in a damaged car,

Only one thing you can do by the sound of it.
Send her a claim. For it's pre-accident value. IOW, what it
would cost you to replace. You could get a reputable dealer to
give it to you in writing, and/or find and copy a few
advertisements for Astra's of a similar age and condition. Also
include any incidental expenses so far incurred.
Your claim is against her as the driver responsible. Not her
insurance Co.
It's then up to her to either pay up herself, or forward it to
her insurance Co. No doubt she'll take the latter option, but
it's her decision.
Make your claim a little on the generous side, as no doubt if
her insurance Co accepts you have a claim, they'll try to
negotiate a lower total. Upping it a little gives you a some
leeway.
Until it's settled one way or the other, carry on using the car.
BTW, if they do pay for a replacement. They get to keep your
car. They'll recover whatever they can from it's sale.
Mike.